Contact phone number:

Contact email:

To start out with making transfers on the internet, adhere to these three easy steps:

September 29, 2021

To start out with making transfers on the internet, adhere to these three easy steps:

1. establish a merchant account on Nelnet

To enroll in a free account, check out “Register” on the residence test. The web site will remind you to enter in the appropriate critical information:

  • Cultural safety amounts
  • Go out of beginning
  • Email address contact info
  • Login Name
  • Code

May create a security alarm concern to verify the personality.

2. Determine The Loan

Once your membership happens to be activated, you can identify your loan and plan a charge. Whenever you could make onetime money should you desire, they a smart idea to set-up automatic transaction. During the time you take autopay, Nelnet offer a 0.25% interest rebate. With time, the rebate will let you help save several hundred dollars.

3. Learn How Repayments Perform

Whether you have a few student loan with Nelnet, they crucial that you know the way your payments is issued. So long as you pay out well over is born, Nelnet will pertain any additional installment for the money aided by the greatest interest. Once that funding is definitely paid back, Nelnet will apply the additional obligations toward the borrowed funds making use of next finest monthly interest. If you would like alter exactly how expenses tend to be applied, make sure that you consult with Nelnet making unique transaction information.

About Nelnet

Nelnet got started in 1996 and is particularly based in Lincoln, Neb. The organization has actually over 6,500 people in workplaces all over the country.


Nelnet considered premier mortgage servicers in the united states and has been the topic of some controversy. In the market monetary Safety agency (CFPB) 2019 Student Loan Ombudsman Report, the CFPB stated that it managed 5,000 national student loan grievances between Sept. 1, 2019, and Aug. 31, 2020. More or less 14per cent of those complaints are about Nelnet, rendering it just about the most generally said businesses.

Class-Action Lawsuit

A class-action lawsuit ended up being filed against Nelnet in Summer 2020 by your Domina rules Crowd on the behalf of five student loan individuals. When you look at the gripe, the consumers suggest that the two sustained once his or her income-driven compensation arrange apps happened to be mishandled.

Should you have had national figuratively speaking maintained by Nelnet at any duration from the preceding four age well before Summer 2020 or once,

  • Comprise enrolled in an IDR approach;
  • Submitted software to continue the plan promptly;
  • Received the job sooner or later accepted; and
  • Received your IDR momentarily stopped by Nelnet even though the program ended up being impending.

A way to Phone Nelnet

You’ll consult with Nelnet customer service department by mobile by dialing 888-486-4722. The phone call center is open Monday through saturday from 8 a.m. to 10 p.m. EST. You may also attain customer support by submitting a protected email version on Nelnet internet site.

You’ll be able to mail common correspondence—not the payments—to on the list of sticking with two tackles:

People of California – Nelnet, P.O. Box 82578, Lincoln, NE 68501-2578

Owners almost all other claims – Nelnet, P.O. Package 82561, Lincoln, NE 68501-2561

In the end, you’ll fax 877-402-5816 or send WrittenRequestnelnet.

Try Nelnet Your Best Servicer Selection?

With national college loans, we can’t pick your loan servicer; you are assigned to a person. If you are disatisfied with the mortgage servicer you’ve, there are just three ways to discover a replacement:

1. Consolidate The Lending Products

If you would like ease your loan costs and offer the payment expression but keep lending products inside national financing method, you could potentially combine your debt with a principal combination funding. For those who consolidate your own financial products, you can actually offer their repayment term to over to three decades, and you’ll create a fresh finance servicer.

Your loans might be mixed into one, along with your interest rate regarding new funding will be based regarding weighted average of any newest lending, curved to the most nearby one-eighth of a single %.

2. Follow Public-service Financing Forgiveness

If you should work for a not-for-profit business or government agency full time, you may well be qualified to receive Public Service money Forgiveness (PSLF). If you intend to try to get PSLF, notify Nelnet. Once you do very, the organization will exchange your loans to FedLoan service, the specified PSLF funding servicer.

3. Refinance Your Financial Troubles

If you are unhappy with the loan servicer and able to sacrifice new online payday loans Prague national many benefits particularly having access to income-driven compensation (IDR) schemes and money forgiveness, another approach to take into account is definitely education loan refinancing. Once you re-finance their lending, your merge the debt with an exclusive lender. An innovative debt provides different circumstances, most notably payment words, rate of interest, and lowest monthly payment. If you opt to re-finance their funding, consider the list of the greatest refinancing lenders.

As one of the premier federal loan treatments, Nelnet is equipped with a history of some difficulties with customers. But you’ll minimize trouble by enrolling in automatic bills, retaining close data, and talking to Nelnet at once if you see any mistakes along with your membership.


Investopedia try aimed at supplying users with impartial, detailed assessments of education loan creditors. You collected over 45 reports spots across above 15 lenders—including interest levels, costs, mortgage amounts, and repayment terms—to make sure that our very own articles allow people get the correct borrowing from the bank commitment to aid their education requires.

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